Windows 10 Print Screen window is a checkboard

Description

We are using Visual Studio 2013 Premium which has TFS (Team Foundation Server) to control sources. In it we do a Check-Out which brings a window. We need to capture this window and the result is what you see on attachment :

Here's what we did try :

1) Reboot PC
2) Print screen in different ways like ALT-PRINT, PRINT only, or take REGION none of these works

Environment

Windows 10
AMD Radeon HD 7660D
Graphics Driver version : 15.20-150715a-184226E

Attachments

1

Gliffy Diagrams

Activity

Show:

Robin Krom 
August 21, 2015 at 1:55 PM

Hi Marc,

no problem, please report back if the issue reoccurs...
Officially Greenshot 1.3 will be the version for Windows 10, unfortunately I just didn't get the time to finish it before the release

P.S.
Will close this jira issue.

Best wishes,
Robin

Marc Rousssel 
August 21, 2015 at 10:43 AM

Hi Robin,

Don’t bother, I've been able to capture the window. Don’t ask me why it didn’t work the first time because I honestly don’t know. You already do a very good job with Greenshot, I love it !

Cheer!

From: Robin Krom (JIRA) jira@greenshot.atlassian.net
Sent: August 20, 2015 11:08 AM
To: Marc Roussel <mroussel@cubi.ca>
Subject: [JIRA] (FEATURE-862) Windows 10 Print Screen window is a checkboard

[cid:image001.png@01D0DBDC.4D380770]

Robin Krom<https://greenshot.atlassian.net/secure/ViewProfile.jspa?name=rkrom> commented on [Feature] FEATURE-862<https://greenshot.atlassian.net/browse/FEATURE-862>

Re: Windows 10 Print Screen window is a checkboard<https://greenshot.atlassian.net/browse/FEATURE-862>

I guess this is a screenshot of the editor?
When the checkboard is visible, this means Greenshot captured something that is transparent... there is no other way to make this clear.
The resulting screenshot, when you export it somewhere, should not have this checkboard.

Still, probably the window should not be transparent? Or is it?
I can't just install TFS just to reproduce it...

There might be some small issues with Windows 10, and I am working on them for Greenshot 1.3, but in general it already worked quite well.

P.S.
As a workaround you might want to change the "window capture mode" to "as displayed" in the settings.
Let me know if this works.

Best wishes,
Robin

[Add Comment]<https://greenshot.atlassian.net/browse/FEATURE-862#add-comment>

Add Comment<https://greenshot.atlassian.net/browse/FEATURE-862#add-comment>

This message was sent by Atlassian JIRA (v7.0.0-OD-01-193#70101-sha1:4fc7e3f)

[Atlassian logo]

Robin Krom 
August 20, 2015 at 3:07 PM

I guess this is a screenshot of the editor?
When the checkboard is visible, this means Greenshot captured something that is transparent... there is no other way to make this clear.
The resulting screenshot, when you export it somewhere, should not have this checkboard.

Still, probably the window should not be transparent? Or is it?
I can't just install TFS just to reproduce it...

There might be some small issues with Windows 10, and I am working on them for Greenshot 1.3, but in general it already worked quite well.

P.S.
As a workaround you might want to change the "window capture mode" to "as displayed" in the settings.
Let me know if this works.

Best wishes,
Robin

Cannot Reproduce

Details

Assignee

Reporter

Components

Affects versions

Priority

Created August 19, 2015 at 10:46 AM
Updated August 21, 2015 at 1:55 PM
Resolved August 21, 2015 at 1:55 PM