scren grabs not saving directly

Description

Software version: 1.2.10.6-RELEASE-c2414cf0149a1475ea00520effc01b40087c225c (64 bit)
.NET runtime version: 4.0.30319.42000+
Time: 2025-03-07 09:28:01 -05:00
OS: unknown (x64) 10.0 build 19045 revision 0
GDI object count: 238
User object count: 384

Exception: System.NullReferenceException
Message: Object reference not set to an instance of an object.

Stack:
at Greenshot.Helpers.CaptureHelper.SurfaceMessageReceived(Object sender, SurfaceMessageEventArgs eventArgs)
at Greenshot.Plugin.SurfaceMessageEventHandler.Invoke(Object sender, SurfaceMessageEventArgs e)
at Greenshot.Drawing.Surface.SendMessageEvent(Object source, SurfaceMessageTyp messageType, String message)
at GreenshotPlugin.Core.AbstractDestination.ProcessExport(ExportInformation exportInformation, ISurface surface)
at Greenshot.Destinations.FileDestination.ExportCapture(Boolean manuallyInitiated, ISurface surface, ICaptureDetails captureDetails)
at Greenshot.ImageEditorForm.DestinationToolStripMenuItemClick(Object sender, EventArgs e)
at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Configuration dump:

Environment

older laptop, current version of Greenshot, unable to save using the Save Direct (using the preferred file output settings) option, file menu is decidedly shorter.

Activity

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Reporter

Affects versions

Priority

Created March 7, 2025 at 2:50 PM
Updated March 7, 2025 at 2:50 PM