Preferences reset with every system startup
Description
Environment
Windows 10 Home x64 19042.985
Activity
Robin Krom June 9, 2021 at 10:59 AM
Thanks for the feedback, unfortunately that doesn’t really help us to explain where the issue lies and if we can do something about it to prevent this from happening.
We kept the Greenshot installation as simple as possible, so besides a startup entry in the registry, there should not be a big difference between running it from the .ZIP extracted to a directory.
Anyway, thank again for reporting this back, I’ll close the issue and think about it.
Jan Kooli June 9, 2021 at 10:42 AM
A clean install of 1.2.10 seems to have done the trick, the bug has not occurred once over four restarts. Odd, considering I’ve done it repeatedly before, including with this version.
Robin Krom June 7, 2021 at 9:25 PM
Any chance you can try out the more recent versions? https://github.com/greenshot/greenshot/releases
Jan Kooli June 7, 2021 at 1:24 AM
It is not a company computer, no.
Robin Krom June 6, 2021 at 8:58 PM
Thanks for the feedback! I don’t see anything out of the usual stuff. It almost feels like your profile is lost, and reset, and as Greenshot stores it’s configuration into C:\Users\Jan\AppData\Roaming this could be the result. But I don’t have a clue … I need to google to see if there is something related to that.
The PC is not a company PC, is it? I guess not, because it’s Windows “HOME”..
Details
Details
Assignee
Reporter
Jan KooliAffects versions
Priority
Minor
Whenever the system starts, a small Greenshot window opens asking for a language preference.
Pressing the X does not close the window. Killing it in Task Manager works but it also kills the greenshot.exe process; relaunching the .exe immediately opens the language window again. Selecting a language and pressing OK will close the window and let Greenshot be used normally, but program preferences such as output directory, image quality, and other options will be reset every time. This only happens at system startup, i.e exiting and reopening Greenshot does not cause the window to appear.
Uninstalling and reinstalling Greenshot has not fixed this.