Capture region, on a multiple monitor setup is capturing part of another screen, not only the one in context

Description

Environment

Windows 10
4 screens in a "T" setup.
Screen shot from primary monitor, the bottom of center top screen shows (see attached)

Activity

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Paul Naraine
November 4, 2020, 9:42 PM

Hi Robin, figured it out..

Monitors in T formation

left and right monitor, and bottom center are max res of 1920 x 1080

 

top center is max is 2560 x 1440, and was set to 1920 x1080, so that all 4 were the same resolution.

Once I set top center to max 2560 x1440 - all is well.

 

Cheers,

Paul

Robin Krom
November 4, 2020, 9:48 PM

That sounds more like a workaround, in theory it should be able to work as it was before. But it probably had to do with the DPI settings too, it might not have been at 100%.

But do you have Greenshot 1.2.10? Make sure you do!

Paul Naraine
November 4, 2020, 11:38 PM

Thanks Robin, yes updated and yes a work around for now

Kalin Gibbons
8 days ago

I’ve got a multi-monitor setup at work suffering from this for a couple of months. Crosshairs start on my side monitor, with the display enlarged / shifted, but my workaround was to move my content to the other, unaffected monitor and hit PrtScn again so a second pair of crosshairs would jump over and allow me to get my screenshot.

Now it’s happening on a single monitor setup at home, so I can’t do that workaround. While triggering the shortcut will give you a second crosshair that aligns with the mouse, it looks like at least one monitor always has a screen shifting problem. Here’s a photo of the monitor during the problem, and some screens following the second triggering:

Kalin Gibbons
8 days ago

Oh, and 1.2.10.6

Assignee

Unassigned

Reporter

Paul Naraine

Affects versions

Components

Priority

Blocker

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