Capture region, on a multiple monitor setup is capturing part of another screen, not only the one in context



Windows 10
4 screens in a "T" setup.
Screen shot from primary monitor, the bottom of center top screen shows (see attached)


Robin Krom
November 5, 2020, 8:48 AM

That sounds more like a workaround, in theory it should be able to work as it was before. But it probably had to do with the DPI settings too, it might not have been at 100%.

But do you have Greenshot 1.2.10? Make sure you do!

Paul Naraine
November 5, 2020, 10:38 AM

Thanks Robin, yes updated and yes a work around for now

Kalin Gibbons
November 22, 2020, 6:35 AM

I’ve got a multi-monitor setup at work suffering from this for a couple of months. Crosshairs start on my side monitor, with the display enlarged / shifted, but my workaround was to move my content to the other, unaffected monitor and hit PrtScn again so a second pair of crosshairs would jump over and allow me to get my screenshot.

Now it’s happening on a single monitor setup at home, so I can’t do that workaround. While triggering the shortcut will give you a second crosshair that aligns with the mouse, it looks like at least one monitor always has a screen shifting problem. Here’s a photo of the monitor during the problem, and some screens following the second triggering:

Kalin Gibbons
November 22, 2020, 6:43 AM

Oh, and

Steve Donaghy
February 6, 2021, 5:13 AM

Just to chime in, I have the same problem (I think). I have a pretty irregular monitor formation of 3 screens, 2x1080p screens and 1x5120x1440p screen, all at different DPI settings.

The Ultrawide is in the middle with one screen in landscape directly above it, centred. The other screen is to the left, in portrait:

When I press print screen, greenshot’s capture window opens up completely off-centre and with a different screen showing. I don’t know how I can take a screenshot of what I’m seeing, but it looks a lot like what Paul has posted here.
The capture window itself is off-centre and it’s inconsistent, different depending on where my mouse cursor is when I press the button.

I’ve tried both the latest stable and the latest unstable version of Greenshot.

What’s notable is that it sometimes works correctly actually, but I can’t spot a pattern to it.




Paul Naraine

Affects versions