Storage Location error when first setup
Description
Environment
Windows 10 Enterprise
is blocked by
Gliffy Diagrams
Activity
Jens Klingen November 1, 2020 at 4:42 PM
I know it’s been a while, sorry…
If this still occurs - can you give us some more context, please?
What are you doing to reproduce this behavior?
The error message says it cannot find the “root folder”, is there something special about your file system? Maybe you have been using previously with network location or USB stick, which is no longer connected?
Aurelien Godin January 10, 2020 at 4:21 PM
Hello,
I also have the problem
Software version: 1.2.10.6-RELEASE-c2414cf0149a1475ea00520effc01b40087c225c (64 bit)
.NET runtime version: 4.0.30319.42000+
Time: 2020-01-10 17:16:44 +01:00
OS: unknown (x64) 10.0 build 17763 revision 0
GDI object count: 211
User object count: 164
Exception: System.InvalidOperationException
Message: Unable to retrieve the root folder.
Stack:
at System.Windows.Forms.FolderBrowserDialog.RunDialog(IntPtr hWndOwner)
at System.Windows.Forms.CommonDialog.ShowDialog(IWin32Window owner)
at Greenshot.SettingsForm.BrowseClick(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Configuration dump:
Software version: 1.2.8.12-RELEASE-cab854b7229994fc9e4deaccd47885df500d7e1a (64 bit)
.NET runtime version: 4.0.30319.42000+
Time: 2018-01-24 09:14:35 -06:00
OS: Windows 10 (x64) 10.0 build 16299 revision 0
GDI object count: 122
User object count: 154
Exception: System.InvalidOperationException
Message: Unable to retrieve the root folder.
Stack:
at System.Windows.Forms.FolderBrowserDialog.RunDialog(IntPtr hWndOwner)
at System.Windows.Forms.CommonDialog.ShowDialog(IWin32Window owner)
at Greenshot.SettingsForm.BrowseClick(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Configuration dump: