Issues when Installing over an old version

Description

I've tried installing an updated version of Greenshot remotely (with 'silent' switches) on Several PCs, many of which have since had issues, including:

  • pop-up notice that a new version of Greenshot is available

  • error "Can't find file log4net.xml"

  • error "Greenshot has stopped working"

  • error "An instance of Greenshot is already running"

    • shows that actually two instances are running

It seems to me that the main issue is the installer does not fully remove the old version, causing two instances to try starting at login.

Unfortunately the software can't be cleanly uninstalled once this botched install occurs..

Here's the command and switches I used to push the installer:

Environment

windows 7 and some windows 10

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Created October 18, 2017 at 8:42 AM
Updated October 19, 2017 at 9:35 AM