Screen turns to black when trying to capture a region of the active window
Description
The screen turns to black when trying to capture a region of the active window. It works when using the options 'previous region' (then the capture is not black but the current screen picture) or full screen capture - either left or right screen - total screens (left and right) option provides just a black screen. The tool was working perfectly before the migration from w8.1 to w10. Last GPU driver version installed (intel) Last greenshot installed.
Environment
w10 pro - 32 bits CPU : Intel core 6400 RAM : 4Go Graphic Adaptor : Intel Q965/Q963 Express Chipset windows desktop extended over 2 screens
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Anonymous April 3, 2016 at 8:35 AM
The issue is not only affecting greenshot. Any screen shot tool will have the same behavior - including the windows snipping tool . Thus i think this is a driver problem (Intel Q965/Q963 Express Chipset).
The screen turns to black when trying to capture a region of the active window. It works when using the options 'previous region' (then the capture is not black but the current screen picture) or full screen capture - either left or right screen - total screens (left and right) option provides just a black screen.
The tool was working perfectly before the migration from w8.1 to w10.
Last GPU driver version installed (intel)
Last greenshot installed.