Forbidden 403

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Hey, when I want to upload some SS through your app, greenshot give me that 403 forbidden error: http://i.imgur.com/hlrXS1H.png ...I can upload pictures through imgur.com but no through your app Greenshot. I try reinstall the app but problem isn't resolved. Thanks for reply.

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Lord Catzorz June 7, 2016 at 1:02 AM

Hello,

I'm on Greenshot 1.2.8.12 (64bit) on a Windows 10 laptop machine.

I sadly do not have a step-by-step way to reproduce this bug, since I think it is time related. After some time, Imgur will throw at me a 403.

I attached the relevant log.

It seems to me that a token is expiring or something along those lines, but I haven't taken the time to look at the source code.

This bug is happening since a long time, but I just decided to log it.

Robin Krom March 10, 2016 at 11:18 AM

If the problem still exists with Greenshot 1.2.8.12 (or later) please let us know.
I am closing this, as there hasn't been any response since June 2014...

Robin Krom June 10, 2014 at 3:03 AM

What I meant is that Greenshot can upload to Imgur without an account, this is called anonymous. You can register with Imgur, and configure Greenshot to use this user.

If I understand you correctly, you are using your Imgur user in Greenshot to upload to Imgur? If so, there might be some additional information on our logs. Unfortunately this problem occurred after we released Greenshot, so I having build in something that displays more information to you directly.

Please try to create the error, and look in our log if there is anything more on the error. Here we describe how you can find the log file: http://getgreenshot.org/faq/where-can-i-find-greenshots-log-file/

P.s.
You are using the latest version of Greenshot, which currently is 1.1.9?

Best wishes,
Robin

SmeXhy June 8, 2014 at 5:51 PM

I use same account as still and suddenly I can't upload SS through this app. I don't know why...I haven't got any anonymouse account so I don't know why I have this error.

Robin Krom June 8, 2014 at 4:49 PM

Hi,

Do you use anonymous access, or are you using your own account?
I somehow have the feeling that Greenshot is reaching a limit for the anonymous uploads and Imgur doesn't allow more transfers.

Best wishes,
Robin

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Created June 8, 2014 at 4:14 PM
Updated June 7, 2016 at 1:02 AM
Resolved March 10, 2016 at 11:18 AM