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Greenshot crash when opened (liberkey)

Description

Hello,
when I open greenshot from my Liberkey, it crashed (I have the last version, and I use W7)

That's the rapport :

Software version: 1.1.6.2779 (64 bit)
.NET runtime version: 4.0.30319.2012
Time: 2013-11-20 21:30:37 +01:00
OS: Windows 7 Home Premium Service Pack 1 (x64) 6.1 build 7601 revision 10000
GDI object count: 9
User object count: 2
Surface count: 0
Exception: System.IO.IOException
Message: The process cannot access the file 'L:\LiberKey\Apps\Greenshot\App\Greenshot\Greenshot.ini' because it is being used by another process.

Stack:
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)
at Greenshot.IniFile.IniReader.read(String path, Encoding encoding)
at Greenshot.IniFile.IniConfig.Read(String iniLocation)
at Greenshot.IniFile.IniConfig.Reload()
at Greenshot.MainForm.Start(String[] args)
at Greenshot.GreenshotMain.Main(String[] args)

Configuration dump:
[Core]
Language=fr-FR
RegionHotkey=PrintScreen
WindowHotkey=Alt + PrintScreen
FullscreenHotkey=Ctrl + PrintScreen
LastregionHotkey=Shift + PrintScreen
IEHotkey=Shift + Ctrl + PrintScreen
IsFirstLaunch=True
Destinations=Picker
ClipboardFormats=PNG,DIB
CaptureMousepointer=True
CaptureWindowsInteractive=False
CaptureDelay=100
ScreenCaptureMode=Auto
ScreenToCapture=1
WindowCaptureMode=Auto
WindowCaptureAllChildLocations=False
DWMBackgroundColor=Transparent
PlayCameraSound=False
ShowTrayNotification=True
OutputFilePath=L:\LiberKey\Apps\Greenshot\MyDocuments
OutputFileAllowOverwrite=True
OutputFileFilenamePattern=${capturetime}
OutputFileFormat=png
OutputFileReduceColors=False
OutputFileAutoReduceColors=False
OutputFileCopyPathToClipboard=True
OutputFileAsFullpath=L:\LiberKey\Apps\Greenshot\MyDocuments\dummy.png
OutputFileJpegQuality=80
OutputFilePromptQuality=False
OutputFileIncrementingNumber=1
OutputPrintPromptOptions=True
OutputPrintAllowRotate=False
OutputPrintAllowEnlarge=False
OutputPrintAllowShrink=True
OutputPrintCenter=True
OutputPrintInverted=False
OutputPrintGrayscale=False
OutputPrintMonochrome=False
OutputPrintMonochromeThreshold=127
OutputPrintFooter=True
OutputPrintFooterPattern=${capturetime:d"D"} ${capturetime:d"T"} - ${title}
NotificationSound=default
UseProxy=True
IECapture=True
IEFieldCapture=False
WindowClassesToCheckForIE=AfxFrameOrView70,IMWindowClass
AutoCropDifference=10
IncludePlugins=
ExcludePlugins=
ExcludeDestinations=OneNote
UpdateCheckInterval=0
LastUpdateCheck=
DisableSettings=False
DisableQuickSettings=False
DisableTrayicon=False
HideExpertSettings=False
ThumnailPreview=True
NoGDICaptureForProduct=intellij,idea
NoDWMCaptureForProduct=citrix,ica,client
OptimizeForRDP=False
MinimizeWorkingSetSize=False
WindowCaptureRemoveCorners=True
CheckForUnstable=False
ActiveTitleFixes=Firefox,IE,Chrome
TitleFixMatcher.Firefox= - Mozilla Firefox.*
TitleFixMatcher.IE= - (Microsoft|Windows) Internet Explorer.*
TitleFixMatcher.Chrome= - Google Chrome.*
TitleFixReplacer.Firefox=
TitleFixReplacer.IE=
TitleFixReplacer.Chrome=
EnableSpecialDIBClipboardReader=True
WindowCornerCutShape=5,3,2,1,1
LeftClickAction=SHOW_CONTEXT_MENU
DoubleClickAction=OPEN_LAST_IN_EXPLORER
ZoomerEnabled=True
MaxMenuItemLength=25
MailApiTo=
MailApiCC=
MailApiBCC=
OptimizePNGCommand=
OptimizePNGCommandArguments="{0}"
LastSaveWithVersion=1.1.6.2779
ProcessEXIFOrientation=True

Environment

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Robin Krom December 17, 2013 at 7:17 AM

Hello Olivier,

thank you for the feedback, somehow I assume a process had access to it.

I did make a small change, which comes in 1.1.8, which should make it potentially better.
As I can't reproduce it, I can't tell if it works.

I will close this ticket.

Best wishes,
Robin

Robin Krom December 17, 2013 at 7:17 AM

  • *status*: open --> closed

  • *Resolution*: none --> works-for-me

Olivier Negele November 21, 2013 at 5:54 PM

Liberkey is a free package of portable apps : http://www.liberkey.com/
I'have deleted all files of greenshot , desinstal, & re instal, and it's great
thanks.
O.

Robin Krom November 20, 2013 at 7:57 PM

Hi Olivier,

I actually don't know Liberkey, and the package you are using doesn't come from us! Is there a maintainer for this package? As the source is unknown, I hope this is safe...

All I can say, the error you are seeing is what probably is wrong...
Some application has the greenshot.ini is in use by other process, maybe you have it open in an editor? As long as Greenshot doesn't have full access to this file, it won't work correctly! Greenshot needs to be able to write to this file.

Best wishes,
Robin

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Created November 20, 2013 at 7:36 PM
Updated November 20, 2013 at 7:36 PM
Resolved November 20, 2013 at 7:36 PM
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