windows 8.1 and hotkeys issues

Description

i have a windows 8.1 computer and everytime i turn it on it states that greenshot hotkeys ctrl+printscreen could not be registered. this problem is probably caused by another tool claiming usage of the same hotkeys.
the snip it tool is the only one i see installed but it doesn't have a hotkey assigned to it?

Environment

None

Status

Assignee

Unassigned

Reporter

Aimee

Components

None

Affects versions

None

Labels

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Priority

Configure