already running (not), and can't uninstall

Description

Hi - I'm a non-techie who just installed the latest version of Greenshot (went to your site and it said 'latest version'). Running Windows 7 on a 64 bit system. I'm getting the error someone else mentioned: it won't launch, and says An instance is already running, plus these lines. It will not allow me to close since nothing is open, and I can't uninstall.
1: C:\Program Files\Greenshot\Greenshot.exe
2: C:\Program Files\Greenshot\Greenshot.exe

I found a setting in Windows that allowed me to check the Windows 7 compatibility box, but no go. ANy other way to fix this? Thanks. I haven't gotten to try this software yet so can't comment on how much I like it yet, sorry....

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Unassigned

Reporter

Kyle Morrison

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