Greenshot crashes on start up

Description

Installed Greenshot-INSTALLER-0.8.0-0627 on Windows 7 64-bit as part of re-install. Worked fine before re-install. Now it crashes immediately on start up and I see the following in event log.

Fault bucket 2967974571, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: greenshot.exe
P2: 0.8.0.627
P3: 4c3aadb3
P4: mscorlib
P5: 2.0.0.0
P6: 4ef6c7cc
P7: 3452
P8: 15a
P9: System.UnauthorizedAccess
P10:

Attached files:

These files may be available here:
C:\\\Users\\\Earl\\\AppData\\\Local\\\Microsoft\\\Windows\\\WER\\\ReportArchive\\\AppCrash_greenshot.exe_4da017e9d7ae11cd96ef84a7952d80274d1c7e_18d9b80b

Analysis symbol:
Rechecking for solution: 0
Report Id: 1d289848-da49-11e1-868f-00248c0a7d64
Report Status: 0

Environment

None

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Jens Klingen April 4, 2013 at 6:08 PM

Closing this one, as there has not been any response.

Jens Klingen April 4, 2013 at 6:08 PM

  • *status*: pending --> closed

  • *milestone*: --> 0.8.1

Jens Klingen November 1, 2012 at 9:31 AM

Hi there,

Is the .NET framework 2.0 or later installed on your machine?

You might simply want to upgrade to Greenshot 1.0 - the installer will ask you to install .NET framework if it is not installed yet.

Get Greenshot at http://getgreenshot.org/

Please let us know whether you still have problems with the new version.

Thanks and best regards,
Jens :)

Jens Klingen November 1, 2012 at 9:31 AM

  • *status*: open --> pending

Fixed

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Created July 30, 2012 at 11:26 AM
Updated July 30, 2012 at 11:26 AM
Resolved July 30, 2012 at 11:26 AM
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