Capture Region - Only Capturing Tiny Amount Of Screen & Not Displaying The Menu

Description

Whenever I use "Print Screen" or try to capture a selection of the screen I am only shown like a few CMs with gridlines, I have no option to expand the box. The menu doesn't display either and shows as a window outline.

If I do a fullscreen capture it flashes but the menu doesn't open unless I completely close everything, even then I can't capture a selection.

I have tried reinstalling, closing all tabs and resetting the buttons. It is still broken.

Environment

Windows 10 - any software

Activity

Show:
Robin Krom
April 28, 2021, 8:46 AM

Can you make sure that you have the most recent version, I’m not sure if this is not the case, but the version in the reported issue is currently set to 1.2.9.129 and we released a newer version long ago.

This looks really weird, we have many users and I can’t recall seeing this before.

Are you using any applications like:

Do you have the most recent version of Windows 10, and graphics drivers?

Was this always the case, or did it certain start? If so, when?

Assignee

Unassigned

Reporter

Joe Alder

Affects versions

Components

Priority

Critical