Problem with multiple monitors - Worked the very first time & not it won't

Description

Hi -

Just a quick question for you. My setup has 2 monitors connected all the time.

I just downloaded you software and took a screen cap (Full screen). It captured both monitors entirely which was fantastic because that is exactly what I wanted. I had nothing open at all when I took that screen cap so it was just an empty desktop & the wallpaper.

As soon as I opened a program (Chrome) and tried to do the same thing with a full-screen capture it only captured one monitor. Now I cannot get it to capture both monitors again. Even if there is nothing open at all (The way I got it to work the first time).

I know it has the ability to do what I am looking for, I just need to get it back to where it started

Any help would be greatly appreciated.

Thanks for a great program, and for your time.

Donovan

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Micro_Trader
November 21, 2020, 3:12 AM

Please disregard - I have it fixed I would have deleted this post but I do not know how! LOL

 

I have never seen a support forum so intricate

Assignee

Unassigned

Reporter

Micro_Trader

Affects versions

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Priority

Major

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