Can't make captures after recent update of Greenshot

Description

Software version: 1.2.10.6-RELEASE-c2414cf0149a1475ea00520effc01b40087c225c (64 bit)
.NET runtime version: 4.0.30319.42000+
Time: 2020-07-10 07:42:08 -04:00
OS: unknown (x64) 10.0 build 17763 revision 0
GDI object count: 125
User object count: 129

Exception: System.InvalidOperationException
Message: Unable to retrieve the root folder.

Stack:
at System.Windows.Forms.FolderBrowserDialog.RunDialog(IntPtr hWndOwner)
at System.Windows.Forms.CommonDialog.ShowDialog(IWin32Window owner)
at Greenshot.SettingsForm.BrowseClick(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Configuration dump:

Environment

None

Activity

Show:
Jens Klingen
November 1, 2020, 4:39 PM

I know it’s been a while, sorry…

If this still occurs - can you give us some more context, please?

What are you doing to reproduce this behavior?

The error message says it cannot find the “root folder”, is there something special about your file system? Maybe you have been using previously with network location or USB stick, which is no longer connected?

Assignee

Unassigned

Reporter

Justin Northcutt

Affects versions

None

Components

None

Priority

Major

Labels

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