MacOS: Greenshot crashes when using hot key / selecting screenshot type

Description

Installed application through app store, when I go to select what type of screenshot to capture from the toolbar menu, or using a hotkey, the application silently crashes with the default settings.

I see in the console that there are some log lines relating to some exceptions, but there's not a whole lot of detail.

Let me know what else I can provide to help you (or where the crash report is located on MacOS!)

Environment

Greenshot Version 1.2.9 from App Store
MacOS 1.15.5
MacBook Pro (16-inch, 2019)

Activity

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Brian Davis
June 29, 2020, 1:24 PM

After update for 1.2.18, now it no longer crashes when attempting to use a hotkey. However it prompts you to enable the Screen Recording permissions. Problem with that is, the app needs to populate/request itself in the Screen Recording permissions--you cannot just add it. And it hasn’t requested it. So the app is still unusable, as it cannot be used for me on 10.15.5.

 

Assignee

Unassigned

Reporter

Brian Davis

Affects versions

None

Components

Priority

Major

Labels

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