Can't capture windows start menu

Description

I am unable to capture the windows start menu, unless I first start off of the menu and then drag onto the menu. I remember being able to do this not too long ago.

First, I type the windows logo key on my keyboard, then I press print screen. The cursor pops up, but when I try to drag the capture region to just a portion of the start menu, the start menu interacts with my mouse, and greenshot doesn't. I noticed this happens with other tools like picpick and sharex, but i remember greenshot being able to do this not long ago.

Thank you

Environment

Windows 10 Pro, dell optiplex 3040

Assignee

Unassigned

Reporter

Leafy

Affects versions

Components

Priority

Minor

Labels

Configure