Greenshot Window captures more than it should.

Description

Whenever i go to window capture something it captures more than the window. Say i have program opened but not maximized. i go to take a window capture. it captures the window AND parts of my desktop. Same with capturing one of my monitors. I run Two monitors and say i want to capture something on my main monitor. it will capture both monitors even though i only wanted to Window capture one monitor. I included two screenshots both of which are taken using Window Capture.

Environment

Windows 10

Activity

Show:
Robin Krom
March 18, 2018, 11:26 AM

We have over a million users who use Greenshot on Windows 10, without having this problem. So it's unlikely that it's a generic Greenshot bug and I need to assume this bug is due to something special with your setup.

Please let me know the following:

  • Greenshot version, if this is really 1.2.9.x please update to the most recent by downloading from here: http://getgreenshot.org/downloads

  • Your Windows 10 version, are you using an insider build?

  • All tools you are using, like desktop manager etc. Also what is that you are using on the screenshot?

  • Does this always happen, or only when certain applications are running?

  • Your DPI settings

  • Are you running Greenshot in a compatibility mode? Or as a different user (e.g. admin)?

Best wishes,
Robin

Assignee

Unassigned

Reporter

Danny Nguyen

Affects versions

Components

Priority

Critical

Labels

Configure