Whole screen reduced in size when taking screenshots

Description

I am running Greenshot 1.1.7 Build 17 (64 bit) (Tried to downgrade to 1.1.5 build 2643) did not help) windows 8.

When I want to take a screenshot, the moment I press the "Print scrn" button the size of my windows is reduced. It will keep reducing the size each time I press the button. I have added a Screenshot that illustrates the problem. I have pressed the "Print scrn" button 4-5 times for this screenshot.

Things I have tried to resolve or isolate the reason for the problem:
1) Downgraded to v. 1.1.5
2) I use 2 displays on my pc and adding or removing the screen has not helped

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Jens Klingen
April 6, 2014, 6:03 AM

Hi all,

Thanks for your input on this issue. It seems to occur only with multiple displays and having different scaling applied to them, so the best workaround for now is probably to disable scaling as suggested by Christian above.
For some reason, my Windoes 8.1 system is reluctant to use different scaling for my second display, so I still have no way of reproducing things. Whenever I try to change it for one display, it gets changed for both :-/

But we'll have a deeper look into this.

Best regards,
Jens

Jens Klingen
April 21, 2014, 9:13 AM

Oh, and as pointed out by lunarstudio in [#1631] another workaround would be to use another capture mode for now, as the poblem only affects region capture. So, one could do a window or fullscreen capture instead and (if needed) crop to needed region using the image editor.

Best regards,
Jens

Robin Krom
April 30, 2014, 4:30 AM

I have been able to reproduct this issue, and also found some information on a possible fix. The Windows 8.1 update caused this behavior.

Expect a fix soon...

Best wishes,
Robin

Robin Krom
May 2, 2014, 6:35 PM

Hi,

Can you test our fix? I have build a new Greenshot version, you can find 1.1.9.5 here: https://bitbucket.org/greenshot/greenshot/downloads

Best wishes,
Robin

Morten Olsen
May 12, 2014, 8:43 AM

Hi

I have tested it and it seems to be working.

Best regards
Morten Bo Olsen

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Reporter

Morten Olsen

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