Screen turns black when pressing Prt Sc Key

Description

When pressing Prt Sc Key, entire screen turns black and the only thing showing is the cross-hair. I can move it around,and when identifying an area, the normal screen returns but the area identified is totally black. Whenever I get this result, the only thing that solves it is rebooting the machine. Not an acceptable choice.

Environment

None

Status

Assignee

Unassigned

Reporter

JudyDi

Affects versions

None

Components

None

Priority

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